Effective date: 11 September 2026
This Privacy Policy explains how OpenLine Logistics collects, uses, and protects information when you use openlinelogistics.com, contact us, or sign up for our truck dispatching and freight management services, including our SMS/text message program.
Text messaging (SMS): No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
1. Information we collect
- Contact and business details (name, business name, email, mobile number, DOT/MC, equipment, lanes).
- SMS opt-in information (your mobile number and consent).
- Operational records created while we dispatch for you.
- Automatically collected data (IP, browser, device, cookies).
2. How we use your information
- To provide dispatching, rate negotiation, paperwork/invoicing, and freight management.
- To send operational texts you opted in to (load status, rate/booking confirmations, document requests, dispatch notifications).
- To respond to enquiries and provide support.
- To operate and secure the website, and meet legal obligations.
3. Text messaging (SMS) program
If you opt in, we send operational, account-related texts to owner-operators, drivers, and fleets who have signed up.
- Consent is not a condition of service.
- Message frequency varies. Message and data rates may apply.
- Opt out anytime by replying STOP; reply HELP for help.
- We do not sell your number or share opt-in data/consent with third parties for marketing.
4. How we share information
We do not sell your personal information. We share only with brokers/shippers to book loads you approve, with service providers under confidentiality, and when required by law. Mobile opt-in data and consent are never shared with third parties for marketing.
5. Cookies
We use cookies to keep the site working and understand usage. Control them in your browser.
6. Data retention
We keep information as long as needed to provide services and meet legal requirements. We honor SMS opt-outs promptly after you reply STOP.
7. Security
We use reasonable safeguards to protect your information.
8. Your rights
Request access, correction, or deletion, and opt out of marketing, by contacting us below.
9. Children
Our services are for businesses and not directed to children under 18.
10. Changes
We may update this policy; the current version always lives here.
11. Contact us
- Email: support@openlinelogistics.com
- Phone: (312) 895-5292
- Address: 32 N Gould St, Sheridan, WY 82801